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15,000+ Happy Trips

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San Blas Islands Frequently Asked Questions

" Evans was amaizing! He was always paying attention to us and making sure we were having the best time possible.Their uncle the boat captain too was very funny and overall had great vibes.I really enjoyed going on this trip with Sea San Blas. "  ~ View Reviews

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  • Which Is the Best Island to Stay On in San Blas?

    There’s no single "best" island—they’re all unique. Contact our support team via live chat for help choosing the right one for you.

  • What Payment Methods Are Accepted For Your San Blas Trips?

    We accept credit and debit card payments (Visa, Mastercard, American Express, etc.) online for most trips, which must be processed before your travel date. 


    For certain trips, a balance must be paid in cash at the port. Credit card payments are not accepted in person during pickup or at the port.

  • Can I Bring a Drone?

    Yes, but use must be discreet. Inform us in advance so we can arrange appropriate locations for drone use.

  • Do You Have An Office We Can Visit?

    Yes, but our office is not open for customer visits.

  • How Long Have You Been Operating Tours in San Blas?

    Our Guna family has proudly offered San Blas Islands tours since the late 1990s. In 2020, we took our business online, experiencing significant growth that enabled us to partner with other providers and enhance our services. We see you, our valued guest, as part of this partnership. Your support has been instrumental in our journey. Thank you for being part of our team!

  • Is Your Agency Guna (Kuna) / Family Run?

    Yes, we are 100% Guna-owned and operated.

  • Do You Allow Pets or Animals on Trips?

    Sorry, but pets are not permitted in Guna Yala or the San Blas Islands.

  • Do You Work With Bloggers/Influencers?

    Yes! We’d love to collaborate with video creators, writers, or influencers. Send an email to support@seasanblas.com with the subject line "San Blas Collaboration" and include:

    • Your social media channels
    • Two recent collaborations (photos, links, or videos)
    • Your proposal and audience statistics

    Our team will review your submission and respond within 48 hours.

  • Do You Offer Discounts?

    Contact our support team via website chat to check for any promotions.

  • What Is Your Refund/Cancellation Policy?

    Read our refund and cancellation policy here: Refund Policy.

  • Can I Reschedule My Trip? Is There a Penalty Fee?

    Yes, rescheduling is free if requested at least 48 hours in advance. Changes made within 48 hours may incur a fee.

  • Are The Prices In USD?

    Yes, all prices on our website are in USD.

  • Are Life Jackets Provided?

    Yes, adult and child life vests are provided and must be worn at all times.

  • What Are the Pickup and Drop-Off Options in Panama City?

    We provide pickups and drop-offs for accommodations within Panama City, including hotels, hostels, and Airbnbs. Pickup areas include:

    • Obarrio
    • San Francisco
    • Amador
    • Costa del Este
    • Casco Viejo
    • Albrook
    • El Cangrejo
    • Vía España
    • Punta Paitilla
    • Avenida Balboa
    • Tocumen International Airport

    For pickups from Westin Playa Bonita or Dreams Playa Bonita, there’s an additional fee of $10 per person. You can update your pickup location 24 hours before your trip. Changes on the morning of the trip are not allowed.


    We can also drop you off at the airport (Tocumen International Airport) after your trip. Just let us know when departing the islands so we can arrange it.

  • How Long Does It Take to Get From Panama City to San Blas?

    The drive takes about 2-2.5 hours, depending on traffic and weather conditions.

  • What Types of Trips Does Sea San Blas Offer?

    We offer:

    • Day Trips: Perfect for those with limited time, ideal for groups, parties, and families.
    • Overnight Trips: Great for extended relaxation, ideal for friends, solo travelers, couples, and families.
    • Sailing Trips: A premium option for added comfort and privacy.
  • How Many Islands Will We Visit on the Trip?

    The number of islands varies by trip. Visit our booking page for details on specific trip itineraries.

  • Can I Extend My Trip Once I’m on the Islands?

    No, extensions are not allowed without prior approval. Changes made without notice may forfeit your return transport.

  • Do We Get to Visit Local Tribe Community Islands?

    Yes, some trips include visits to community islands. Check the booking page for details.

  • How Long Is the Boat Ride to San Blas Islands?

    The boat ride from the port to the first island takes about 15-30 minutes, depending on weather conditions.

  • What Type of Boats Do You Use?

    We use dual-engine motorboats, licensed and operated by our team. Most boats hold 15-25 passengers, with larger boats accommodating up to 30.

  • Do You Provide Life Jackets?

    Yes, we provide adult and child life vests, which must be worn at all times during the trip. This is mandatory for everyone.

  • Can We Drive Instead of Being Picked Up in Panama City?

    No, self-driving is not allowed. Only licensed tour operators like us can access the San Blas Islands. Military checkpoints will turn away unauthorized vehicles.

  • Do You Have a Preferred Area or Hotel for Pickups?

    No, but we only pick up customers within Panama City limits.

  • Can I Be Dropped Off at the Airport After My Trip?

    Yes, just inform us when departing the islands so we can arrange it.

  • What Time Do You Usually Get Back to Panama City?

    Depends on traffic or weather conditions. 

    • Morning departures: Around noon.
    • Afternoon departures: Around 6-7 PM.
  • Where Does the Transportation Leave From?

    We provide round-trip transportation from your accommodation in Panama City to the San Blas Islands and back.

  • How Long Does It Take to Get from Panama City to San Blas?

    The drive takes about 2-2.5 hours, depending on traffic and weather conditions.

  • Who Lives on the San Blas Islands?

    The Gunas, an indigenous people, have lived on the islands for hundreds of years.

  • What Do the Guna Natives Traditionally Eat?

    Their diet is seafood-based, with staples like rice and potatoes.

  • What Are Molas in the San Blas Islands?

    Molas are part of the traditional attire worn by Guna women.

  • How Do You Get to the San Blas Islands?

    You must book with a licensed tour operator like Sea San Blas.

  • How Many Islands Are in San Blas?

    There are over 300 islands, but only 45 have inhabitants or infrastructure. Our tours include:

  • Are There Sharks in San Blas?

    Yes, mostly docile species like nurse sharks. Always take precautions around wildlife.

  • Can I Fly to the San Blas Islands?

    Yes, but we don’t offer flights. You can fly to El Porvenir Airport (PVE) in Guna Yala. However we do not provide this service.

  • What Types of Accommodations Are Available?

    We offer:

    • Camping tents
    • Group cabins (6-8 people)
    • Private cabins with shared bathrooms
    • Sailboat cabins
  • What Should I Bring on My Trip?

    • Original passport (no copies)
    • Beach towels and sunscreen
    • Bathroom essentials
    • Snacks and drinks
    • Cash (no ATMs on the islands)
    • A good adventurous attitude!
  • Are Beach Towels and Chairs Provided?

    Towels are not provided; bring your own. Beach chairs are also unavailable, but you can bring your own.

  • What Phone, Internet, and Electricity Access Is Available on the Islands?

    No Wi-Fi is available. Some islands have cell service; Tigo and Mas Movil SIM cards work best.

  • Can I Bring My Own Alcohol?

    Yes, you can bring alcohol. Islands offer limited beer and rum options.

  • What Are the Health and Safety Requirements for Visiting the San Blas Islands?

    No recent malaria cases have been reported. Preventive measures are optional.Vaccinations and COVID tests are not required.Only licensed tour operators can access Guna Yala territory.

  • What Food and Drink Options Should I Bring or Expect During My Trip?

    Meals are included with your trip, and drinks are provided with most meals, with additional beverages available for purchase on the islands. While fish is always available, seafood options like crab, lobster, and squid depend on availability. 


    Vegetarian and vegan options are limited, though Franklin Island offers vegan meals, and double portions of sides are provided if no protein is chosen. Bringing extra water, juice, or snacks is recommended, especially for overnight trips.

  • How Safe Are the San Blas Islands and Our Belongings?

    The San Blas Islands are very safe, and we prioritize guest safety, treating everyone like family. Belongings are secure on the islands—keep them with you during day trips or in your cabin for overnight stays.


🤔 Still Have Questions?

Chat with us live, message us on WhatsApp, give us a call, or drop us an email—our team is here for you every step of the way!

Email

support@seasanblas.com

We'll respond as soon as we can.

Phone / WhatsApp

WhatsApp:  +507 6458-0095

North America:

+1 (844) 595 - 2527 ( Text or Call)

Website Chat

Chat with our team 24/7.

An Exciting Adventure Awaits -

Book Now & Experience Our San Blas Island Tours In Panama

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